Brittany is our AI receptionist for hospitality. She answers every guest call for your hotel, B&B, or rental, day and night. Brittany takes reservations, provides information about rates and amenities, and captures direct bookings. This means that no calls go to voicemail when the front desk is busy or closed.
A hospitality AI receptionist is an AI phone agent that answers your property's calls 24/7. It answers questions about rates, amenities, and check-in, takes reservations into your PMS, and captures direct bookings. Unlike an answering service that only takes a message, it books the stay on the call.
A traditional hotel phone answering service takes a message and passes it along — your team still has to call the guest back, and by then, many have booked elsewhere. In the AI receptionist vs answering service comparison, our voice agent books the reservation on the first call and writes it into your system.
A virtual receptionist is a remote person answering on a shift, usually billed per call. In the AI receptionist vs virtual receptionist comparison, the automation answers every call at once, 24 hours a day, and never puts a guest on hold.
Across phone, text, and your website, our automation does not just pick up — it takes the reservation, answers the question, and captures the booking, using your own rates, availability, and property details.
An always-on hotel phone answering service and AI answering service for hotels and rentals that picks up on the first ring, in a warm, natural voice most guests cannot tell is automated — and answers guest calls after hours, too.
An AI receptionist that books hotel reservations and an AI concierge for hotels — automated reservation booking for hotels, written straight into your PMS.
Our AI chatbot answers and books on your website, and every missed call gets an instant text back.
A wider member base can book and ask questions in the language they are most comfortable in.
It is 11:40 PM. A traveler whose flight just landed wants a room for two nights. The front desk phone is unattended.
No hold music, no voicemail. The guest is greeted in your property’s tone and asked how it can help.
“Do you have a king room for tonight, and what is the rate?” Answered on the spot from your real availability and pricing.
The assistant checks live availability, offers a room, and books the stay while the guest is on the line.
Name, dates, and room type are written straight into your PMS, a deposit is taken where you use one, and a confirmation goes out.
Nobody had to answer the phone. The reservation is in the system, the booking is direct, and the guest has a confirmation.
Each property gets the voice agent trained on its own rates, availability, and amenities.
An AI receptionist for hotels and an AI receptionist for resorts — takes reservations, answers rate and amenity questions, and captures direct bookings around the clock.
An AI receptionist for bed and breakfast and boutique properties — a virtual receptionist for boutique hotel owners, answering while you host.
An AI receptionist for vacation rentals and an AI receptionist for short term rentals — answers availability and check-in questions and books the stay.
Answers every guest call, books the room, and routes group or event inquiries to your team.
Our virtual receptionist finishes the job on first contact across phone, text, email and website chat using your own practice information.
Our automation answers every call at once, so a holiday rush never sends a guest to voicemail. If a call ever cannot connect, it fails over to the destination you choose during setup — your own line, your voicemail, or your existing answering service.
Your data stays yours. Every call and message is encrypted in transit and at rest, stored in a system you own, and never sold or shared. Recording and AI disclosure on every call, configured for your state's consent rules. Consent-based texting: booking and pre-arrival texts are triggered by the guest's own request, and promotions go only to opted-in guests. It takes deposits through your own secure payment link — never storing card details.
Reservations write into the property management system you already use, so there is no double entry — an AI receptionist that integrates with your hotel PMS. She works with your current phone number. Live integrations: Cloudbeds, Mews, Little Hotelier. Other systems on request — ask about yours →
Most properties have tried an answering service or weighed another front-desk hire. But the best answering service for hotels is one that actually books the stay — here is where each option leaves you.
takes a message
covers one shift
finishes the job
Our virtual receptionist finishes the job on first contact across phone, text, email and website chat using your own practice information.
Our social media finally got the attention it deserved. More views, more engagement, and a strategy that actually delivers.
Peri Toons TV
We saw results almost right away. Now we have a steady flow of qualified leads and, for the first time, a predictable pipeline.
Celestial White Glove Services
We tried UniBright for the free month. We stayed because the results were impossible to ignore. Revenue keeps growing without spending more on ads.
Kapissh Curtains
Frequently asked questions
A hospitality AI receptionist is an AI phone agent that answers your property’s calls 24/7, takes reservations into your PMS, answers rate and amenity questions, and captures direct bookings — instead of just taking a message.
Yes. Our voice agent answers your hotel’s calls 24/7 in a natural voice, answers guest questions, takes the reservation, and sends it straight to your PMS.
Yes. It is an AI receptionist that books hotel reservations end to end — checking live availability and booking the stay while the guest is on the line, then writing it to your PMS.
You give it your rates, availability, amenities, and booking rules at onboarding. From then on, it answers every call, takes reservations, and routes group or special requests to your team.
Yes, where it is live for you. It writes reservations into the property management system you already run — we confirm and connect only what is live for your property.
Answer every call and book on the spot. When a property stops sending phone calls to voicemail, more of them become direct bookings instead of OTA reservations — so you keep the rate and the commission.
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Answers every call, 24/7 
