Brittany is a done-for-you AI receptionist from UniBright Solutions, built for HVAC, plumbing, roofing, electrical, garage door and pest control companies. She answers customer calls around the clock, books jobs straight into your dispatch calendar, and routes calls to your team when your rules say a person should take it.
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A home services AI receptionist is a virtual phone agent that answers customer calls 24 hours a day. It greets the caller, answers common questions, books the job into your scheduling or dispatch software, captures the service address and details, and routes calls to your team by the rules you set. Unlike an answering service that only takes a message, it books the job on the call.
An answering service takes a message and passes it along. Your office still has to call the customer back, and by then many have booked another company. Our AI receptionist books the job on the first call, writes the customer's details into your system, and only forwards calls that need a person.
A virtual receptionist is a remote person answering your calls on a shift, usually billed per call or per minute. An AI receptionist answers every call at once, 24 hours a day, and books directly into your calendar.
On the phone, by text, over email, in your website chat — she doesn't just pick up, she finishes the booking, working from your real service area, pricing and scheduling rules.
Calls are answered on the first ring, in a warm, natural voice most callers can't tell is automated. She answers questions, books the job, captures the address, and routes the calls your rules flag.
Every missed call gets an instant text back, so the customer never has time to call another company. Automated reminders go to customers who have opted in and cut no-shows and missed appointment windows.
Web-form and inbox inquiries get a real answer in minutes instead of next week. She replies, answers the common questions, and follows up until the customer books.
Connect our AI chatbot to your website and she chats with visitors live — answering from your own services, service area and pricing, then booking them before they leave the page.
A homeowner dials at 8:15 PM, long after the office has closed and while your on-call tech is finishing another job. Here's the whole call — start to booked job.
No hold music, no voicemail. The caller is greeted in your company's own tone and asked how she can help — even though the office closed hours ago.
"Do you cover my area? What's the service call fee? Can someone come tonight?" All answered instantly from your real business information.
A leaking water heater — one of the emergency phrases you flagged — so she offers your emergency slot and texts your on-call tech the summary. She matches the words you told her to watch for.
Name, phone, service address and the problem are confirmed and written straight into your scheduling software, and a confirmation text goes out.
Nobody had to answer the phone. The job is on the schedule, the address and notes are complete, and the customer has a confirmation in hand.
Wherever customers call to book work, she fits the workflow. Each company gets a receptionist trained on its own services, service area, pricing rules and the way its trade actually talks to customers.
Books installs, tune-ups and no-cooling and no-heat service calls, fills the schedule around your seasonal rush, and routes after-hours emergencies by your rules.
Books drain, water-heater and leak calls, captures the service address and problem, and routes urgent calls like active leaks to your on-call line by your rules.
Books inspections and repair estimates, absorbs storm-season overflow, and follows up on quotes that went quiet.
Books service calls, panel and rewire estimates, and routes safety calls like sparking or a burning smell to your on-call line by your rules.
Our virtual receptionist finishes the job on first contact across phone, text, email and website chat using your own practice information.
Our social media finally got the attention it deserved. More views, more engagement, and a strategy that actually delivers.
Peri Toons TV
We saw results almost right away. Now we have a steady flow of qualified leads and, for the first time, a predictable pipeline.
Celestial White Glove Services
We tried UniBright for the free month. We stayed because the results were impossible to ignore. Revenue keeps growing without spending more on ads.
Kapissh Curtains
Most contractors weighing an AI receptionist have already tried an answering service, or thought about hiring another office person. Here's how the three compare — and where each one leaves you.
takes a message
covers one shift
finishes the job
Frequently asked questions
It is a virtual phone agent that answers your customer calls 24/7, answers common questions from your real business information, books the job into your scheduling software, and routes calls to your team by the rules you set. Unlike an answering service, it books the job on the call instead of just taking a message.
She answers every inbound call, tells callers whether you cover their area, quotes your standard pricing ranges, books the job into your calendar, captures the service address and problem, and forwards calls that match your after-hours or emergency rules to your on-call line.
Yes. She answers calls around the clock in a natural voice, handles questions about services, service area and pricing, books the job live, and routes emergency calls to your on-call line by the rules you set at onboarding.
Yes. She checks your live availability and books the slot while the caller is on the line, writing the job into your scheduling or dispatch software. No double-booking, no manual re-entry.
Yes. Bookings write into the scheduling or dispatch software you already run, so there is no export step. We confirm your specific system during setup and connect only what is live today.
You give her your services, service area, pricing ranges, scheduling rules and emergency criteria at onboarding. From then on she answers calls, books jobs into your calendar, texts confirmations, and routes calls that match your rules to your on-call line — all without your office lifting the phone.
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