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AI RECEPTONIST FOR DENTAL PRACTICES

Every call answered. Every patient booked.

Your front desk cannot be on the phone and with a patient at the same time. She can. Every call answered on the first ring — day, night, weekend — appointments booked straight into your PMS, and every detail saved before your team even picks up.

Hear her answer live. No form, no wait.

Answers 24/7 Books into your PMS HIPAA compliant Speaks their language
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WHAT SHE DOES

Seven jobs your front desk shouldn't have to do alone.

Your team went into dentistry to care for patients, not to chase voicemails and fill holes in the schedule. Here is what gets handled without them lifting the receiver.

Answers every call, around the clock

New patients call while your team is chairside, at lunch, or long after you have locked up. Most will not leave a message — they just call the next practice. She picks up on the first ring every time, answers questions about services, insurance, and hours, and books them before they hang up.

  • Nights, weekends, and holidays covered
  • No hold music, no voicemail, no busy tone
  • Handles several callers at the same time
  • Answers only from information you approve

Follows the escalation rules you set

A cracked tooth at 9pm is different from a routine cleaning inquiry. She escalates calls that match the urgency criteria you set at onboarding and passes the full context along. She does not assess or judge clinical urgency herself.

  • Your escalation rules
  • Forwards to on-call
  • Context passed along

Texts back missed calls

If a call ever slips through, the caller gets a text within seconds with a booking link — before they dial the practice down the road.

  • Instant text-back
  • Booking link included
  • Front desk notified

Books straight into your PMS

She checks your real availability and writes the appointment into Dentrix, Open Dental, or Eaglesoft while the patient is still on the line.

  • Live calendar check
  • No double-bookings
  • Provider rules respected

Fills cancellations fast

A slot opens up and she works your waitlist to fill it — instead of the chair sitting empty for the afternoon.

  • Waitlist outreach
  • Same-day fills
  • Fewer empty chairs

Runs recalls and reminders

Six-month recalls, hygiene reminders, and confirmations go out automatically to patients who have consented — so fewer patients drift away and fewer skip the visit.

  • Automatic recalls for consented patients
  • Text + email reminders
  • No-show recovery
HOW IT WORKS

From ringing phone to booked chair.

Nothing sits in a message queue waiting for someone to get back to it. The call is handled end to end, and your team opens the day to a schedule that is already filled in.

“Do you take my insurance, and how soon can I come in?”

The two questions almost every new patient opens with. She answers both on the spot, using information you have approved — then books the visit.

  1. 01 Patient calls and asks in plain words
  2. 02 She answers and works out what they need
  3. 03 Appointment booked into your PMS
  4. 04 Details confirmed, saved, and summarized

Answers on the spot

Services, insurance, hours, and what happens at the first visit.

Captures what matters

Name, contact, reason for the visit, and urgency.

Writes to your PMS

Straight into Dentrix, Open Dental, or Eaglesoft.

Summarizes the call

Your front desk knows the story before they follow up.

WHO IT’S FOR

Built around how dental practices actually run.

Emergency calls, new patient inquiries, hygiene recalls, or insurance questions the call flow is configured for your specialty and your providers.

General Dentistry

Pediatric Dentistry

Orthodontics

Endodontics

Periodontics

Oral Surgery

Implants

Cosmetic Dentistry

Prosthodontics

Emergency Dental

Sleep Apnea & TMJ

Multi-Location & DSO

Stories

What Practices Tell Us

Our virtual receptionist finishes the job on first contact across phone, text, email and website chat using your own practice information.

Our social media finally got the attention it deserved. More views, more engagement, and a strategy that actually delivers.

Peri Toons TV

We saw results almost right away. Now we have a steady flow of qualified leads and, for the first time, a predictable pipeline.

Celestial White Glove Services

We tried UniBright for the free month. We stayed because the results were impossible to ignore. Revenue keeps growing without spending more on ads.

Kapissh Curtains
FAQs

Dental AI Receptionist FAQ

Frequently asked questions

Dental AI receptionist

Most callers never realize they are speaking to AI — you can judge for yourself with the live demo on the page. She uses a natural voice trained on your practice tone and answers. Where your state requires it, AI use is disclosed at the start of the call.